How it works in practice

COVID-19 Offered Services to you

Federal student loan flexibilities for the COVID-19 emergency have been extended at least through January 31, 2022. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.

DEPARTMENT OF EDUCATION CONSUMERS

Did you receive a letter or phone call from us? If you have a federal defaulted student loan through the Department of Education or if you have any questions about what National Recovery Solutions can do for you, please use the information below to find out more.

NEW YORK RESIDENTS: Please contact us to confirm your preferred language for future communications. All communications are in English. Written communications are in English. A translation and description of commonly used debt collection terms is available in multiple languages at www.nyc.gov/dca.

Contact Us

TOLL FREE:

(800) 963-5941

EMAIL:

info@nrsolutionsllc.com

FAX:

1-866-681-8180

MAIL:

Department of Education Division Coast Professional, Inc. P.O. Box 2899 West Monroe, LA 71294